Protecting Your Profits: How We Assist Restorers in Securing Past Due Accounts

The cleaning and restoration industries are built upon trust, craftsmanship, and collaboration. Yet, despite the dedication and hard work that cleaning and restoration companies invest in each project, collecting payments can sometimes be a significant challenge. Unpaid accounts can jeopardize the livelihoods of those in the industry so efficient collections are key to running a thriving business. 

At the Law Offices of Edward H. Cross, we recognize the value of your work and are committed to ensuring you receive the compensation you’re entitled to. Our dedicated team of legal professionals understands the nuances of the restoration industry, allowing us to offer specialized solutions tailored to your needs. Here’s how we can assist:

Advocacy for Better Business Practices

Prevention is the best cure. Our team can help review your contracts to ensure they clearly outline payment terms, obligations, and remedies in the event of a breach. We can also help expand your right to payment through assignments of insurance rights and explain the nuances between states’ laws. This proactive approach can deter potential payment disputes down the road. 

ed cross author on restoration collections

Efficient Debt Collection Strategies

We provide realistic goals and strategies on how to obtain those goals, including the use of effective debt collection practices specific to restorers. To share his expansive knowledge base, Ed Cross wrote The Book on Restoration Collections to help restorers maximize profits and collect on receivables. Once an issue arises, we prepare strategic demand letters, file mechanic’s liens, and promote clear communications with adjusters and homeowners regarding the applicable laws and evidence to support your position. Our goal for communicating with adjusters and homeowners is for all parties to discuss their concerns and find an agreeable solution. Our approach prioritizes preserving your business relationships while ensuring your rights and profits are protected. 


In cases where legal action becomes necessary, you can trust our experienced litigators to represent your interests vigorously. Since 1997, Ed and his dedicated team have been staunch advocates for cleaning and restoration companies across the nation. With a track record of recovering tens of millions of dollars for restorers and contractors, including a recovery of $335,000.00 from Allstate for insurance bad faith, our expertise is unparalleled in the industry. 

Recognizing his unwavering commitment to the industry, Ed was honored with the Joe Laurino Memorial Award by the Carpet & FabriCare Institute. But perhaps the most telling testament to his dedication comes from the community he serves. Many restorers affectionately refer to him as “The Restoration Lawyer.”

Angela Bajramaj is a partner with the firm. She possesses a wealth of knowledge specific to the restoration industry through her years of service as Corporate Counsel for BELFOR. Angela has extensive litigation experience prosecuting collections claims, as well as filing and foreclosing on mechanic’s liens. 

Industry-Specific Contracts

Our attorneys’ legal prowess goes beyond the courtroom. Ed has meticulously crafted hundreds of contracts catering to various aspects of disaster recovery. From insurance repairs and emergency mitigation to reconstruction and contents restoration, his contract templates are trusted by some of the most renowned names in the business. In fact, Ed has created numerous contract packages specific to the cleaning and restoration industry. These contracts have facilitated all businesses, no matter the size, to confidently close deals for all types of restoration projects from modest carpet cleaning tasks to crucial coronavirus disinfection and extensive fire or water damage repairs. Every week, companies collectively worth millions put their trust in Ed’s contractual frameworks.

Why Choose The Law Offices of Edward H. Cross?

Having worked extensively with restorers and general contractors, we possess a deep understanding of industry standards, regulations, and best practices. This knowledge allows us to provide counsel that’s both relevant and effective. We believe you should be compensated fairly for your expertise. With our comprehensive legal services, you can focus on what you do best, knowing that your financial interests are in expert hands. In an industry built on trust, let us be your trusted partners in safeguarding your profits and reputation.