“The Restoration Lawyer” Ed Cross has been collecting money for restorers across the United States since 1997, representing everything from small sole proprietorships to the biggest names in the restoration industry. He has recovered many tens of millions of dollars for restoration services, often avoiding litigation, and overcoming problems with adjuster lowballing, the inappropriate use of standardized prices, interference from third-party consultants and bill reviewers, workmanship complaints from customers, and vigorous opposition from lawyers representing carriers and policyholders. The Book on Restoration Collections shares his battle-tested 10-step process to accelerating and maximizing receivables.