How to Set Customer Expectations in a COVID Cleanup Contract

How to Set Customer Expectations in a COVID Cleanup Contract

Many uncertainties surround efforts to control the dreaded coronavirus in an indoor environment.  Customers who hire professionals have high expectations, but the professionals cannot see, smell, or photograph the virus, so it is difficult to prove the necessity or the success of the work.  This increases the chances of misunderstandings that create liability risks to service Read More

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