In addition to certain guarantees provided by law, the Law Offices of Edward H. Cross guarantees your satisfaction with our contracts. Because our content was created by top attorneys, we strive to provide the best contracts for the cleaning and restoration industries. The contract packages that you purchase at our store are delivered to your email in .zip format, and made available for future download on the My Account page. If you are not satisfied for any reason, please contact us within 60 days of your purchase, and we will correct the situation. At your request, we will refund the amount you paid to us. No questions asked.
Please review our terms and conditions carefully before making a purchase, noting that we cannot guarantee the results or outcome of your project, your collection efforts or your legal cases. For instance, the laws in your jurisdiction may require certain contract provisions and a court may reject a document for legal reasons beyond our control. In some cases, a court backlog can lead to long delays before your legal process is complete. Problems like these are beyond our control and are not covered by this guarantee. Therefore, you use our contracts at your own risk. By purchasing these forms, and to the extent allowed by law, you agree that our total liability is limited to the amount you paid for the forms and that we are not liable for consequential damages, indirect damages, lost profits or punitive damages.
The Satisfaction Guarantee only applies to products purchased directly from the Law Offices of Edward H. Cross, and not to packages or contracts purchased from any of our affiliates or partners.
For further information on our policies, please visit our Terms & Conditions.